General Application

What type of Reports/Templates can be created via ATEB suitability?
1) Suitability Report Users are able to create a full suitability report which can include the following section areas: Retirement, Investment, Mortgage an...
Thu, 8 Apr, 2021 at 10:14 AM
At a glance, where can you see the number of in progress reports, completed reports and available templates?
The 'Dashboard' page displays the number of reports that are in progress, the number of completed reports and the number of created templates ca...
Thu, 8 Apr, 2021 at 10:09 AM
How do you log out of the system?
Clicking on the 'Log Out' button returns the application to the log in screen. The 'Log Out' button can be clicked at any time. Th...
Thu, 8 Apr, 2021 at 10:09 AM
Where can you see the templates you have access to?
All templates can be viewed on the 'Templates' page, which is located under the ‘Main’ sub-section.   For each template the following deta...
Thu, 8 Apr, 2021 at 10:10 AM
The sidebar has disappeared; how do you get this to reappear?
The side navigation bar can be opened by clicking on the company logo on the top left corner of the application; this is highlightedbelow.
Thu, 8 Apr, 2021 at 10:10 AM
How do you change the Company you are affiliated to?
It is possible to be affiliated with more than one company within the ATEB Suitability application.  To be added as a user of another company, please cont...
Thu, 21 Apr, 2022 at 9:33 AM
Why is the reset password link not working?
There are three main causes for this issue: 1) The link is not the most recent version. Please ensure that the link is from the most recent password res...
Thu, 21 Apr, 2022 at 10:45 AM
What is the registration process for ATEB suitability?
From the main log in screen on the ATEB suitability page, click on the given link where it says 'To start a 14 day FREE trial click here.' ...
Thu, 21 Apr, 2022 at 10:40 AM